MERMAIDS HELPLINE: 0344 334 0550
Open Monday - Friday; 9am - 9pm (Bank Holiday opening times may vary)
If your call is not answered, you can either leave a message and we can call you back or you can email us at firstname.lastname@example.org. We understand that you may only be able to receive a call from us at a specific time, so please let us know when it would be convenient to call and we will try to call you at that time. We won't call you outside of that time.
We are currently piloting a new web chat service. If you wish to speak to an operator and the service is shown to be available, just click on the 'Let's Chat' button. When there are no operators available, the 'Sorry our web chat is currently closed' sign will appear.
77 the High Street,
You can email us at email@example.com
Please can you ensure when you are contacting us by email that you include the age of your child (or your age if you are a young person contacting us) and where you are from
Can you help?...
We currently need more volunteers to help us to provide a quality service, with a 2 day training course and supervision and support provided. If you are interested, please email firstname.lastname@example.org with a completed volunteer application form that you can download here and we will be intouch. We ask for a minimum commitment of 2 to 3 hours per week.
Calls to Mermaids are confidential and any details recorded will not be shared with a third party. All staff, trustees and volunteers are required to comply with our Privacy and Confidentiality policies.